It always becomes very indebted.

I am Kitamura from Universe Kobe.

I am originally lazy and poor at writing.

As expected, I immediately skipped the update,

Be brave and pick up the brush!

Mid-April has passed, and it's finally getting warmer.

Did you all enjoy the cherry blossom viewing?

Many women also came to the Kobe branch to register.

Those who have started a new life, those who have jumped into an unknown world.

It's always fun and interesting to hear what you have to say.

 

Poor Kitamura is a short-tempered employee who competes for number one or two even within Universe.

Recently, the boiling point has become even lower, and various staff members are worried about it.

There is a chain bakery that I stop by on my way to work.

There is an eat space and the bread is delicious, so it is crowded.

There are a lot of store clerks, and they seem to be busy, but somehow their customer service attitude makes them tick.

The counter is one step higher, but always from the top

"Do you want to eat it in the shop? Do you want to take it home?"

Asked hurriedly,

"I buy the same thing every day and bring it home, so remember it."

I'm suppressing my heart and telling you the fixed phrase, "No drink needed, take it home."

There is no problem at all, but there are 5 or 6 people at the counter,

Despite being rushed, the payment and delivery of the products are slow, and they don't even say "thank you".

As a complainer, I thought I should post it, but I always end up buying it there.

Even though the bread is delicious, I think it's a waste to unnecessarily make customers uncomfortable.

Also, the other day, the train company's IC card I just purchased was sucked into the ticket vending machine both day and night,

I was stopped for about 10 minutes and barked at the staff.

I have a reason to bark.

When will it be available? Will it still take?

No matter how many times I ask, I just get confused and never get an answer.

What is it?

Whether it's a bakery or a railroad company, what kind of response do you get?What kind of education did you receive?

I was plump for a few days, but one day I noticed.

It's all about ourselves! !

Looking back, there were mountains of things that came to my mind.

Our job is to make men and women members enjoy themselves.

We will set up and match you to your satisfaction.

Of course, if there is no female member, male members cannot join.

The club cannot operate without payment from male members.

While such a matter of course is swept away in everyday life (although I would like to write it as busy)

I may have just forgotten.

When you have an interview, when setting up, when trouble occurs.

In our daily interactions, the service was lacking, we made you feel uncomfortable,

I think there are many things like that.

It is said that “the eyes speak as much as the mouth”.

There are times when you should be smiling but your eyes aren't smiling at all.

Before that, we would like to meet and talk about our work,

Most of it is to tell you in writing, such as email and line.

I find it very difficult to express my feelings accurately through writing.

I can't see the other person's face, so I can't help but get cold.

Even though I didn't mean to do that, some people may take it as ``what is this guy talking about?''.

That's why you have to be careful with your words and know how to use them.

There is a saying, "Ignorance of the law will not allow this."

This means that ignorance of the law does not make one unwilling to commit the crime.

Translating this into our daily work,

"I didn't know such manners, so it can't be helped."

"It can't be helped because I'm still young and don't know"

I can't.

Of course it's my fault if I can't do it myself.

It is the responsibility of seniors who have not been able to teach newcomers properly.

It is the responsibility of the company that the seniors are not able to do it.

I don't care if people think I'm stupid,

First of all, if you don't make yourself strong and then try to nurture your juniors,

I made a new determination.

What a matter of course!I think you are thinking.

I am also aware that I am writing something embarrassing.

But once again, look at yourself, reflect on your behavior so far,

I would like to make it a club that members can use comfortably in the future.

A bakery that feels like it's being spoken to from above may also have the visual effect of having a high counter.

We were also sloppy in guiding, speaking too fast, and so on.

I may have made a nervous woman feel uneasy.

Although it is difficult to gain the understanding of the general public,

We take pride in doing this work.

In order not to be told that "the staff is low level because it is such a place",

Once again, I think we have to review our attitudes, study our language, and relearn our manners.

Sorry for the typo.

Hiroshima campaign has been extended.For more informationhere

Universe Kobe Kaori Kitamura