Information

• 2024/10/09

  Payment System Issue Notice

  Dear Members, Thank you for your continued support. As of 2024:10 on Wednesday, October 9, 20, there is a problem with the payment agency system for payment functions such as setup fees. We apologize for the inconvenience. It is expected to take about 10 days for the function to be restored. We will notify you here as soon as it is restored. The problem was resolved at 2024:10 on Tuesday, October 22, 13. We sincerely apologize for the inconvenience.
• 2024/10/09

  10 Oct- Points purchase reward scheme.

  Dear Members, Thank you for your patronage of Universe Club. Starting on Tuesday, October 2024, 10, we will be launching a special points purchasing system! If you purchase points worth 15 yen or more, you will receive bonus points according to the amount. * Eligible: Universe Club Points *PATOLO has a separate purchasing system * Schedule: Starts with payments made on Tuesday, October 10, 2024 *
• 2024/05/30

  Regarding suspension of chat inquiries

  Thank you very much for your continued support of Universe Club. Due to data maintenance, the feature on the site that allows you to ask questions via chat will be discontinued. If you have any questions, we apologize for the inconvenience, but please feel free to contact us using the page below or the method you normally use to contact our branches. Contact us To all of you
• 2024/03/26

  Notice of password policy change

  Dear members, Thank you very much for your continued support. In order to strengthen security, we will be changing the "Password Rules" for the male and female members-only site. We will further strengthen our security measures so that our members can use our services with peace of mind. Target sites: ・Japanese male members site ・Japanese female members site ・English male members site ・English female members site Change date April 2024, 4
• 2024/02/16

  Male members-only site maintenance notice

  Dear Members, Thank you for always using Universe Club. We will perform regular maintenance of the site exclusively for male members. The details are as follows. [Scheduled date and time] Tuesday, February 2024, 02 20:07 - 00:09 [Details of impact] During the maintenance period, site speed will decrease and browsing will be interrupted intermittently. We ask for your cooperation in temporarily refraining from receiving date offers from male members-only sites.
• 2024/02/16

  Announcement of introduction of exclusive staff system for Black male members

  Thank you for always using Universe Club. We are now introducing an exclusive staff system as a service for male members of the Black class. ▼ What is the exclusive representative system? In addition to selecting women and arranging dates, this system allows one designated staff member to handle all inquiries. Since there is no need for multiple staff members to be involved, a dedicated person in charge will be able to communicate your requests more smoothly and provide a proposal that fits your needs.
• 2024/02/14

  Notice of revision of membership terms (revised date March 2024, 3)

  Dear Members, Thank you for always using our club's services. From March 2024, 3, the Universe Club "Membership Terms and Conditions" will be partially revised. Key points of the revised terms and conditions In order to make the terms common to both male and female members, we have changed the definition of male members and added the definition of female members. Changed Articles *In addition to the contents below, some articles have been changed to be easier to understand for members. Article 1 (Definitions) Added paragraph 2.
• 2024/02/01

  Men's member site emergency maintenance notice

  Dear members, Thank you for your continued support. As of 2024/02/01 19:10, the men's membership site is undergoing emergency maintenance. During maintenance, the following symptoms will occur. ▼Scheduled time: Scheduled until 2024/02/01 21:00 *Subject to change. ▼Impact details: ・Profile videos of some female members may not be playable.・The offer application screen may not work properly.
• 2024/01/15

  Regarding issues with card payments

  Added on 2024/01/15 19:20 We have confirmed that payments can be made normally. Dear members, Thank you for your continued support. As of January 2024, 1, we have received reports that some credit card payments cannot be made properly, and we are currently working on recovery efforts. Until restoration is complete, please pay by credit card at a payment agency. We apologize for any inconvenience caused to our members.
• 2024/01/10

  Notice of emergency maintenance

  Dear members, Thank you for your continued support. We will be conducting emergency maintenance of the membership site from 01:10 on Wednesday, January 19th. We apologize for any inconvenience this may cause to our members. ▼Scheduled time and scope of impact Access to the site will continue to be interrupted intermittently until around 03:01 on Wednesday, January 10th.
• 2023/12/29

  Notice of change from Universe Niigata branch to PATOLO member store

  Dear members, Thank you very much for your continued support. As of January 2024, 1, the Universe Club Niigata branch will be integrated into a PATOLO member store. From now on, rather than operating as a branch of Universe Club, we will move the operation to PATOLO's affiliated member store "Club Niigata" and continue to help people meet people. If you would like to join the Universe Club in the Niigata area in the future, please be sure to
• 2023/12/28

  12th anniversary commemorative campaign held