HOW TO UNIVERSE CHAT

How to use UNIVERSE CHAT

what's Universe CHAT?

What is Universe CHAT?

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UNIVERSE CHAT is a communication tool that allows you to communicate in real time via a PC or smartphone within the UNIVERSE CLUB (on the official site/member site).
Unlike formal, one-way e-mail, it is easy to use as if you were actually having a conversation, and you can talk to the staff about your concerns in real time.
This time I will explain how to use this chat tool.

Universe CHAT merit

Advantages of Universe CHAT

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If you chat with Universe Club, the person in charge will respond in real time.In the case of inquiries using the email form, there are other email responses, but chatting does not create a time lag, so you can talk while feeling excited.

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Of course, you can also respond by phone, but there are signs of people around you, so you shouldn't be able to talk about daddy activities or dating clubs in a loud voice.
You want to ask questions while paying attention to your surroundings, but if you worry about the environment or the time of day, you can clearly see that it will be stressful.
With real-time chat, you can get the answer you're looking for without even saying a word.

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You can also prevent the risk of infection by talking face-to-face in the recent corona misfortune.
*In the case of women, an interview is required.

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It makes more sense to find out for yourself!For those who say.The question content is automatically determined and linked with the "Frequently Asked Questions (Knowledge Base)" installed in the Universe Club.
By using unibots on the chat, the answers to the questions you ask are prepared with just a few clicks.Of course, you can also chat with the operator at any part.

How to start a chat

how to start a chat

step01

click chat button

Click the chat button

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click chat button

Click the chat button

Universe Chat is the brown label that follows on the left on any page.
Click here to start chatting.

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Universe Chat is the brown label that follows on the left on any page.
Click here to start chatting.

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step02

Enter your email address

Enter your email address

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Enter your email address

Enter your email address

By entering your address, the next time you make an inquiry, we will be able to respond quickly to the operator.
For those who use chat, we have incorporated a form in which the history is linked to the e-mail address in order to save the trouble of customers who use it as much as possible so that it will not be passed around like the city hall.

By entering your address, the next time you make an inquiry, we will be able to respond quickly to the operator.
For those who use chat, we have incorporated a form in which the history is linked to the e-mail address in order to save the trouble of customers who use it as much as possible so that it will not be passed around like the city hall.

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step03

Please select your current status

Please select the current status

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Please select your current status

Please select the current status

Please select your current status.
If you are a member who has already joined, you will be directly connected to the staff of the branch you are using.
For customers who are not currently enrolled, our call center will answer your questions.

Please select your current status.
If you are a member who has already joined, you will be directly connected to the staff of the branch you are using.
For customers who are not currently enrolled, our call center will answer your questions.

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step04

Write your inquiry

Write the content of your inquiry

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Write your inquiry

Write the content of your inquiry

To be honest, it takes courage to step into a world no one has ever entered.
It is common regardless of gender, such as men and women.
You can discuss your concerns and worries with the real-time chat function, which is neither a phone call nor an e-mail.
I would like you to join the Universe Club after agreeing to everything.I will do my best to answer even the most trivial of questions.

To be honest, it takes courage to step into a world no one has ever entered.
It is common regardless of gender, such as men and women.
You can discuss your concerns and worries with the real-time chat function, which is neither a phone call nor an e-mail.
I would like you to join the Universe Club after agreeing to everything.I will do my best to answer even the most trivial of questions.

Available chat time

11:00-20:00

If you contact us after 20:XNUMX, the contents will be sent to the mailbox of our club.
On the next business day, the relevant operator will check the contents of the email and reply by email.

Chat notes

Precautions

Precautions when using chat

In the following cases, we will block from the email address and IP address.
Even if you wish to join us, we may refuse to do so.
Please understand that even if it is determined that the person is the same person, the same action will be taken.

  • When the use of chat for mischief significantly interferes with other inquiries.
  • If you verbally abuse the operator in the chat.