Thank you for all your continued patronage.
This is Fukunaga from Universe Club Osaka Branch.
There are many times when I get lost in responding to mail business.
This time thatDating club common sceneI will write about
With the feeling that I would like you to respond like this,
Also, I would appreciate it if you read it with the feeling that you would do this yourself.
(*Names and dates have been changed)
■ Characters
Mr. Suzuki (male member)
Ms. Tanaka (female member)
Man → club "I want to make an offer to Mr. Tanaka, but could you ask me on 2/1 or 2/5?"
Club → Male
Club→Woman: “I received an offer from a man like this! Would you like it on February 2 or February 1?”
Female → Club: “How about 2/8?
I see!Wow!
This is actually a surprisingly common occurrence.
What is the correct answer in this situation?
① Send the original text to the man as it is,Confirm whether there is no change in your feelings about the offer(Club→Male)
Example: Mr. Tanaka replied, "What about 2/8? If not possible, we will adjust to 2/5."Mr. Suzuki, how are you feeling?
② Soften the nuances and confirm with the man(Club→Male)
Example: I received a reply from Mr. Tanaka, but unfortunately he seems to have plans for both days, so he requested 2/8.Also, you said that the schedule might be changed on February 2th, so would it be better if I proceeded with the confirmation there?
③ Once on 2/8, confirm the convenience of the man (club → man)
Example: I received a reply from Mr. Tanaka, but unfortunately he seems to have plans for both days.When I checked the other candidate dates, I was told that February 2th was available. → (In the case of men's schedule NG) → Recommend adjustment on 8/2
④ Have a woman adjust first (club → woman)
Example: It is possible to ask Mr. Suzuki to confirm, but after refusing both days and suggesting a different day, if that is the case, then I will make adjustments on 2/5.If you can arrange it, I think it would be smoother to receive it on 2/5, but how would you like it?
I think the above four are the ones that come to mind.
I don't think I'll take the third step, but①②④I don't think this is necessarily the correct answer.
It seems that it will change depending on various factors such as the staff who respond, what kind of response male members are likely to want, who can be recommended by female members, and whether there are other female candidates.
There are many situations where you are forced to make such a choice, not just in this case.
I think this is both difficult and interesting.
Although I am worried about it every day, it is not an assembly line,
I would like to find a way to think that this is the correct answer.
Thank you for your continued support of Universe Club!
I would be happy if you could also read the previous article"Please do more work!"
Universe Osaka (Umeda)
Ryota Fukunaga
That's an interesting column.I trust the judgment of the staff, but I personally like 1.If there is no problem with the content and sentences, it would be easier to understand the nuances if you quoted with parentheses.It depends.On the contrary, I often think that I want to directly convey what I say with quotations in parentheses.Staff bias should be as low as possible to reduce stress.
If I were a concierge, I would say, "I am very happy to receive the offer. I heard that you have other plans for February 2th, but I would like to make arrangements somehow, so please wait for a while. Also, February 5th. In that case, I have received a message that I will definitely be able to meet you, Mr. Suzuki, how are you doing on February 2th?"
Even though the date is specified, if you specify a different date, you will have to start over.If it's adjustable, it's fine to say it's fine from the start.However, if forcibly adjusting the time limit on the day is not the best condition, I would like you to tell the male side properly.We believe that each customer's request will be handled individually, so before asking for the correct answer on the blog, our staff will respond to customers in the same way at any branch.is the premise I want.By the way, is it ① for me to say staff in Tokyo?
Standpoint of a male member I think as follows.The man offered the 1st and 5th, so he said (5) The concierge will handle both days.The same goes for female members. (1) If she tries to adjust in 5 days. ④ If a male member chooses the former, he will be told about the 8th for the first time.I hope it is (^^)v
Certainly there is ①, but there is no art.I don't want to make the other party expect too much and lie, but I would like to see a little more rhetoric and courtesy since the title of concierge sounds good.Also, asking the members who are the customers is really modern, or ① (laughs).If I were the president, I would lightly criticize him, saying, "Mr. Fukunaga, raise this as an internal issue for consideration. Isn't it rude to suddenly ask a member who is a customer? Well, I'll buy your enthusiasm." I will.But it's interesting, so please ask me again (laughs).
The original mom in ① is appreciated by men as a material for judging a woman's character.It is obvious that a woman who is in a position to receive money and asks a man she has never met to make adjustments is unattractive.I think the first thing a woman should do after registering with the club is to tell the staff when it's convenient and when it's not.
I think XNUMX is the best.It is preferable to be able to tell the truth.Furthermore, I think that it is just a concierge if you can give me the opinion that the staff felt.In the short term, the setting contract rate may drop, but by honestly telling the truth, he will contribute to fostering a relationship of trust between the club and the male members, so I think it will lead to long-term sales.
Thank you for your comment!In this case, it is better to leave the nuances as they are, and it is better to understand the personality of the woman!No matter what method you take, we will try to reduce the difference between staff!I asked about it on my blog earlier, so I'm going to ask other branches what they're doing in a strange order!
Thank you for your comment Mac!Is it Mr. Mac, who writes the men's column?I always enjoy reading your columns with excitement. > "I'm very happy to receive the offer, and I'm very impressed. It seems that there are other plans for February 2th, but I want to make arrangements somehow, so please wait for a while. Also, if it's February 5th, I'm sure. I have received a message saying that I can meet you, Mr. Suzuki, how are you doing on February 2th?" It's a very beautiful sentence that won't make the man who received it feel bad!That's method 8, which I didn't have in my options!It fits very well!Thank you for your valuable opinion!
Kimura Naoki Thank you for your comment! >If you're forced to make adjustments and the time limit on the day is not the best, I'd like you to tell the man properly.I've got it!Of course, we will inform you if we are aware of this, but if the decision was not made smoothly in the form of "it's okay", just in case, we have plans after the date and we have time. Are there any restrictions?I felt the need to confirm. >Because we think that customer requests will be handled individually, before asking for the correct answer on the blog, our staff will respond to customers in the same way at any branch.is the premise I want.I'm very sorry for this.Tokyo staff are basically ① in many cases!Or maybe they decided that it would fit Kimura-sama's idea and set it to ①.Thank you for your valuable opinion!
Thank you for your comment Mac! > Certainly there is ①, but there is no art.The feeling from right to left makes me feel a little lonely.However, if the majority of members feel ①, it may be only for the club's self-satisfaction to devise a way to say it in this case. >rhetoric and courtesy I was ashamed to check it out on Google!It means rhetoric and courtesy!As you say, it shouldn't be a lie, but returning it as it is feels very clerical. > Asking members who are customers is really modern, or ① (laughs).If I were the president, I would lightly criticize him, saying, "Mr. Fukunaga, raise this as an internal issue for consideration. Isn't it rude to suddenly ask a member who is a customer? Well, I'll buy your enthusiasm." I will.But it's interesting, so please ask me again (laughs).excuse me!I'm nervous that I won't get a call from the representative, Kida, but Mr. Mack is affirmative (I think it's selfish), so I'll use that as a shield (laughs). Please feel free to ask questions without hesitation (laughs).
Dear Pleasure Pilot, Thank you for your comment!Thank you again for your new XNUMX opinions!If it doesn't match the original schedule, the club won't arbitrarily decide it's a different day, but it means that you'll ask for instructions, including what other women will do!If you would like to let us know the name of the club to the branch in charge, we would be happy to hear from you.
Kosugi Thank you for your comment! This is your opinion on ①!I feel like I can understand a woman's personality from asking a man who I've never met to adjust the schedule, and from the letter.In such a case, even if you meet me, I think it will be a good meeting, so it may be better to tell it as it is.
Mr. Aoyama Thank you for your comment! It means that I will send the original text of ① as it is! >Furthermore, if you can give us the opinions that the staff felt, I think it's just a concierge.I am very happy to read this article!I thought that sending only the original text as it is would be clerical and somewhat confusing, but I will send the original text as it is and add the opinions I feel, so it is not an opportunistic job, but a human job. I felt like I was no longer stuck. > In the short term, the setting contract rate may drop, but I think that by honestly telling the truth, he will contribute to fostering a relationship of trust between the club and the male members, which will lead to long-term sales.We will strive to increase long-term sales by improving customer satisfaction, not immediate profits.