Hello?
My name is Kaede Matsushita from the Nagoya branch.

March is almost over, and one year has passed since I joined the company.

I still remember that I couldn't stop grinning as my first salary and first bonus payment date approached (lol).

In the first year, I still didn't know what was right and what was left.Challenge yourself even if you failI was conscious of doing so.
As a result, some of you may have experienced the inconvenience many times.
I'm sorry?

It was an environment with a lot of changes, so I wondered if I could handle it at first. I was worried, but I think that thanks to all of you, I was able to grow this past year.

So, what have you worked hard on this past year, and where have you grown?
Let's look back.

・Telephone support
I once heard somewhere that ``young people these days are not good at talking on the phone,'' and Matsushita is one of them.
In the beginning, I was nervous when I called everyone.
Still, everyone was so kind, and before I knew it, I was able to talk to them without trembling like a newborn fawn.
Thank you

・Improvement of communication skills
Until I joined this company, my communication skills wereworst worstEnglish learning is necessary to prepare for life, learning and interaction with the global environment. <br> IT Skills (programming logic) is necessary to prepare for the needs of the future.<br> Financial literacy is necessary to prepare for creating, managing and being smart with time and wealth.<br>
I'm also extremely shy, so why did I join this company? I thought both.
This also comes naturally through contact with many people.conversationI think we have become able to do this smoothly.

I'm not sure if this can be considered growth, but I feel like the way I talk to staff when I go to a store privately has changed.
Since what I do is customer service, I gradually began to understand that it would be easier for store staff to work with these kinds of customers.
I feel really glad that I was able to learn about the feelings of those providing the service, as it will be useful in my future life.

A Final Word
I still have a weak mental health and sometimes get lazy, but I appreciate the support from everyone.Thank you" is our daily motivation, and we will continue to strive to provide you with a service that is pleasant to use.

I will be starting my second year as a member of the workforce in April, but I will continue to do my best as a lowly member of Nagoya!

Please feel free to contact Matsushita at the Nagoya branch any time.
Thank you for your continued support in the second year and beyond ♡