We become indebted to.
My name is Takahashi, Unit Manager of Customer Success East Department.

From XNUM X Year X NUM X Month X NUM X Day
As a new friend in the universe15 new graduates joined the company.

This year, due to the prevention of new coronavirus infection,
During April, new graduate training will be jointly conducted mainly online, first of all, to understand the business and
Business etiquette and the mindset required for work in each department
It's been a month since I've been working on training in step.

From May, the assignments have finally been decided, and OJT training has started in each department.
This time, I would like to briefly introduce the efforts of OJT training.

 

 

From the ZOHO system, a web-based application service currently being introduced in UNIVERSE
Using a learning management system, each trainer and new graduateMembers are working on OJT training.

 

 

 

 

Efforts using a learning management system will be the first attempt from this year.
Create a course from scratch based on your learning needs and follow manuals and assignments
Set tabs such as multiple-choice tests and exams and serve as a textbook for students
We support learning experiences.

 

 

 

In addition, since the test performed by the learner can be managed by a scoring system,
While the trainer himself gives feedback on the course according to the progress,
You will be ready to undertake training.

 

Gradually, I think there will be more opportunities to interact with the members as a staff member of the new universe.
You may have the opportunity to call me.

In order to be able to help as a full-fledged coordinator,
I'm in the middle of a strugglePlease support me behind the scenes (laughs)

That's all for Success Takahashi.

Customer Success East Japan
unit manager
Tomohisa Takahashi