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    I usually have questions and system-related things...

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Question date: 2024/02/26 14:29

Is there a way to contact staff at a branch other than the one I belong to?

I usually ask the staff about questions and system-related matters and receive advice from them.
However, there are still parts that I don't understand.
The staff members are busy, so I feel sorry for asking them so many times, and it makes me feel like I'm interrogating them.
I would like to avoid having the same conversation over and over again and getting into fights with the staff.
Is it not possible to contact anyone other than the branch staff I am currently communicating with?

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question answerAnswers: 1

Male member

Kazu

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I act as a responder and do activities that will be beneficial to Universe Club as a whole, and when people make inquiries, I make offers, and I contact the staff at the branch where the woman I'm making the offer to belongs to. As a result, I was able to contact staff at branches to which I do not belong.

What I am trying to keep in mind here is to make sure that there is some kind of benefit for the other staff members as well.

Have you thought about the staff members who are busy but end up answering questions from members of other branches who are not in charge of them?
Have you thought about the staff at the branch to which the person asking the question belongs, whose colleagues at other branches think that inquiries are directed to them because they don't handle their members properly?

If you are asking staff to take their time, I think it is better to make sure that there is some kind of benefit for them as well.
I don't think it's a good idea to ask other people just because you're likely to get ignored by asking too many questions.

Addendum.
I think it was a good time to be a respondent.
Even if I become a respondent from now on, I don't think I will be able to get such encounters anymore.

  • Answer date: 2024/02/26 14:45

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